F.A.Q.

1.What is Heart to Heart . tv?

Heart to Heart .tv is a premium, on-demand, subscription based platform for streaming audio-visual content on your personal computer, tablet or phone. This service provides a simple way for our users across the world to enjoy valuable spiritual content.

2.How to access Heart to Heart . tv content?

Use any compatible web browser on your personal computer, tablet, phone or any other smart device connected to internet.

(Note: Feature phones are not supported)

For any questions or support, please write to hearttoheart@heartfulness.org

3. What do I need to subscribe?

All you need is a VISA/MASTER/AMEX branded credit card from 135+ countries.

Enjoy the user friendly, intuitive design Heart to Heart .tv has to offer. It takes fewer than 5 minutes to sign up, subscribe and begin streaming.

4. What type of International cards and currencies are accepted?

Though you see the price in only US dollars as of now, www.hearttoheart.tv accepts all major credit cards from customers in 135+ currencies. You can also use 3D Secure for any payment.

Visa, Master Card, American Express* Discover JCB Diners Club 3DS

*AMEX is not supported in few currencies.

5. Are there any international transactional fees or conversion fees applied on top of the subscription price?

NO, our payment gateway partner doesn’t charge any transaction fees at present. What you see is what you pay after the currency conversion, depending on exchange rate on that day.

6. What is the local price in my country for subscription?

To maintain simplicity and uniformity, HeartToHeart.Tv has the same subscription prices for all geographies. The price will be calculated based on the exchange rate on the day of subscription.

For subscription rate in your country’s currency, please use the below currency converter to estimate the amount you will be charged. Please note, the actual price may vary slightly depending on the exchange rate on the day of billing.

FreeCurrencyRates.com

7. List of currencies supported

* AMEX is not supported in that currency.

Afghan Afghani, AFN*
Albanian Lek, ALL
Algerian Dinar, DZD
Angolan Kwanza, AOA*
Argentine Peso, ARS*
Armenian Dram, AMD
Aruban Florin, AWG
Australian Dollar, AUD
Azerbaijani Manat, AZN
Bahamian Dollar, BSD
Bangladeshi Taka, BDT
Barbadian Dollar, BBD
Belize Dollar, BZD
Bermudian Dollar, BMD
Bolivian Boliviano, BOB*
Bosnia & Herzegovina Convertible Mark, BAM
Botswana Pula, BWP
Brazilian Real, BRL*
British Pound, GBP
Brunei Dollar, BND
Bulgarian Lev, BGN
Burundian Franc, BIF
Cambodian Riel, KHR
Canadian Dollar, CAD
Cape Verdean Escudo, CVE*
Cayman Islands Dollar, KYD
Central African Cfa Franc, XAF
Cfp Franc, XPF*
Chilean Peso, CLP*
Chinese Renminbi Yuan, CNY
Colombian Peso, COP*
Comorian Franc, KMF
Congolese Franc, CDF
Costa Rican Colón, CRC*
Croatian Kuna, HRK
Czech Koruna, CZK*

Danish Krone, DKK
Djiboutian Franc, DJF*
Dominican Peso, DOP
East Caribbean Dollar, XCD
Egyptian Pound, EGP
Ethiopian Birr, ETB
Euro, EUR
Falkland Islands Pound, FKP*
Fijian Dollar, FJD
Gambian Dalasi, GMD
Georgian Lari, GEL
Gibraltar Pound, GIP
Guatemalan Quetzal, GTQ*
Guinean Franc, GNF*
Guyanese Dollar, GYD
Haitian Gourde, HTG
Honduran Lempira, HNL*
Hong Kong Dollar, HKD
Hungarian Forint, HUF*
Icelandic Króna, ISK
Indian Rupee, INR*
Indonesian Rupiah, IDR
Israeli New Sheqel, ILS
Jamaican Dollar, JMD
Japanese Yen, JPY
Kazakhstani Tenge, KZT
Kenyan Shilling, KES
Kyrgyzstani Som, KGS
Lao Kip, LAK*
Lebanese Pound, LBP
Lesotho Loti, LSL
Liberian Dollar, LRD
Macanese Pataca, MOP
Macedonian Denar, MKD
Malagasy Ariary, MGA
Malawian Kwacha, MWK
Malaysian Ringgit, MYR

Maldivian Rufiyaa, MVR Mauritanian Ouguiya, MRO
Mauritian Rupee, MUR*
Mexican Peso, MXN*
Moldovan Leu, MDL
Mongolian Tögrög, MNT
Moroccan Dirham, MAD
Mozambican Metical, MZN
Myanmar Kyat, MMK
Namibian Dollar, NAD
Nepalese Rupee, NPR
Netherlands Antillean Gulden, ANG
New Taiwan Dollar, TWD
New Zealand Dollar, NZD
Nicaraguan Córdoba, NIO*
Nigerian Naira, NGN
Norwegian Krone, NOK
Pakistani Rupee, PKR
Panamanian Balboa, PAB*
Papua New Guinean Kina, PGK
Paraguayan Guaran, PYGí*
Peruvian Nuevo Sol, PEN*
Philippine Peso, PHP
Polish Złoty, PLN
Qatari Riyal, QAR
Romanian Leu, RON
Russian Ruble, RUB
Rwandan Franc, RWF
São Tomé and Príncipe Dobra, STD
Saint Helenian Pound, SHP*
Salvadoran Colón, SVC*
Samoan Tala, WST
Saudi Riyal, SAR
Serbian Dinar, RSD

Seychellois Rupee, SCR Sierra Leonean Leone, SLL
Singapore Dollar, SGD
Solomon Islands Dollar, SBD
Somali Shilling, SOS
South African Rand, ZAR
South Korean Won, KRW
Sri Lankan Rupee, LKR
Surinamese Dollar, SRD*
Swazi Lilangeni, SZL
Swedish Krona, SEK
Swiss Franc, CHF
Tajikistani Somoni, TJS
Tanzanian Shilling, TZS
Thai Baht, THB
Tongan Paʻanga, TOP
Trinidad and Tobago Dollar, TTD
Turkish Lira, TRY
Ugandan Shilling, UGX
Ukrainian Hryvnia, UAH
United Arab Emirates Dirham, AED
United States Dollar, USD
Uruguayan Peso, UYU*
Uzbekistani Som, UZS
Vanuatu Vatu, VUV
Vietnamese Đồng, VND
West African Cfa Franc, XOF*
Yemeni Rial, YER
Zambian Kwacha, ZMW

* AMEX is not supported in that currency.

8. How to update credit card details or changes to the subscription?

i. Login to your Heart to Heart .tv account

ii.Click on "My Account" on the menu bar

iii.Select "Settings" on the screen

iv.Click update billing settings

v. Click "Update method" to change/update credit card information or cancel your subscription

For any billing disputes, clarifications, subscription renewal or concerns:

Please write to hearttoheart@heartfulness.org, before disputing it with your credit card support.

The support team is here to help you with any issue you face with our service.